Tesla Model S, Model X (2022-2023): Electrical system
Recall 23V862000 · Dec 19, 2023 · Tesla, Inc.
120,423
vehicles affected
120,423
vehicles affected
Facts
- Recall number
- 23V862000
- Date
- Dec 19, 2023
- Maker
- Tesla, Inc.
- Units affected
- 120,423
- Kind
- Vehicles
- Component
- Electrical system > Software; Latches/locks/linkages > Doors > LATCH
- Model years
- 2022-2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
What can happen
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Vehicles covered
2 models, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V862000?
2 models: Tesla Model S (2022-2023), Tesla Model X (2022-2023), about 120,423 vehicles in all.
What is the fix for recall 23V862000?
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
What can happen?
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.