Volkswagen Jetta, Tiguan (2021): Seats
Recall 21V038000 · Feb 1, 2021 · Volkswagen Group of America, Inc.
57
vehicles affected
57
vehicles affected
Facts
- Recall number
- 21V038000
- Date
- Feb 1, 2021
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 57
- Kind
- Vehicles
- Component
- Seats > Critical fasteners; Seats
- Model years
- 2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
What can happen
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
The fix
Recall repairs are free of charge.
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Volkswagen | Jetta | 2021 |
| Volkswagen | Tiguan | 2021 |
Related pages
Questions and answers
Which vehicles are in recall 21V038000?
2 models: Volkswagen Jetta (2021), Volkswagen Tiguan (2021), about 57 vehicles in all.
What is the fix for recall 21V038000?
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
What can happen?
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.