Audi Q5, SQ5; Volkswagen Atlas, Atlas Cross Sport and 2 more (2020-2021): Seats
Recall 20V505000 · Aug 26, 2020 · Volkswagen Group of America, Inc.
5,376
vehicles affected
5,376
vehicles affected
Facts
- Recall number
- 20V505000
- Date
- Aug 26, 2020
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 5,376
- Kind
- Vehicles
- Component
- Seats
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
What can happen
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
The fix
Recall repairs are free of charge.
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Vehicles covered
6 models, 6 model years in all
| Make | Model | Model years |
|---|---|---|
| Audi | Q5 | 2020 |
| Audi | SQ5 | 2020 |
| Volkswagen | Atlas | 2021 |
| Volkswagen | Atlas Cross Sport | 2020 |
| Volkswagen | Jetta | 2020 |
| Volkswagen | Tiguan | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 20V505000?
6 models: Audi Q5 (2020), Audi SQ5 (2020), Volkswagen Atlas (2021) and 3 more, about 5,376 vehicles in all.
What is the fix for recall 20V505000?
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298.
What can happen?
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.