Volvo BUS 9700 (2013-2021): Equipment adaptive/mobility
Recall 23V890000 · Dec 22, 2023 · Volvo Bus Corporation
193
vehicles affected
193
vehicles affected
Facts
- Recall number
- 23V890000
- Date
- Dec 22, 2023
- Maker
- Volvo Bus Corporation
- Units affected
- 193
- Kind
- Vehicles
- Component
- Equipment adaptive/mobility > Wheelchair lift/ramp
- Model years
- 2013-2021
- Started by
- The maker
- Hazard
- Injury
What is wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
What can happen
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.
Vehicles covered
1 model, 9 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V890000?
1 model: Volvo Bus 9700 (2013-2021), about 193 vehicles in all.
What is the fix for recall 23V890000?
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.
What can happen?
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.