Volvo BUS 9700 (2015-2020): Power train
Recall 20V803000 · Dec 21, 2020 · Volvo Bus Corporation
553
vehicles affected
553
vehicles affected
Facts
- Recall number
- 20V803000
- Date
- Dec 21, 2020
- Maker
- Volvo Bus Corporation
- Units affected
- 553
- Kind
- Vehicles
- Component
- Power train > Automatic transmission
- Model years
- 2015-2020
- Started by
- The maker
- Hazard
- Injury
What is wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
What can happen
A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Vehicles covered
1 model, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V803000?
1 model: Volvo Bus 9700 (2015-2020), about 553 vehicles in all.
What is the fix for recall 20V803000?
Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.
What can happen?
A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.