40 Wright Street, Palmer, MA, 01069 · (413) 283-7651
Beds
46
FY 2025
Star rating
4 of 5
Patient survey: 3 of 5
Net patient revenue
$96.5M
FY 2025
Net income
$4.9M
Patient care margin 0.7%
Discharges
3,653
Occupancy 86.1%
Clinicians
656
From the hospital's yearly cost reports (fiscal years as the hospital reports them)
Locations are shown at the center of the ZIP code.
US dollars as reported. Patient care margin = net patient revenue minus operating expenses, before other income such as grants, donations and investments.
| Fiscal year | Net patient revenue | Operating expenses | Patient care margin | Net income | Discharges | Uncompensated care | Medicare days | Medicaid days |
|---|---|---|---|---|---|---|---|---|
| 2025 | $96.5M | $95.8M | 0.7% | $4.9M | 3,653 | $2.6M | 46.6% | 3.3% |
Official hospital quality measures with the national median across hospitals. For ratios, 1.00 means as many cases as expected.
| Death rate for COPD patients | 7.9% | US median 8.5% |
| Death rate for heart attack patients | 12.6% | US median 11.8% |
| Death rate for heart failure patients | 7.8% | US median 11% |
| Hospital-wide death rate within 30 days | 3.7% | US median 3.9% |
| Death rate for pneumonia patients | 14.8% | US median 15.2% |
| Death rate for stroke patients | 18.1% | US median 11.6% |
Medicare clinicians who list this hospital, by specialty
Inpatient stays by diagnosis related group (DRG), 2024
Official US government data: hospital records, ownership records, yearly cost reports and quality measures, linked by the hospital's CCN and NPI. Financials are for fiscal years as reported by the hospital.
Medicare clinicians who work here
| 2024 | $98.6M | $104.1M | -5.7% | -$8.5M | 3,580 | $2.5M | 41.1% | 3.2% |
| 2023 | $100.6M | $108.5M | -7.9% | -$1.3M | 3,295 | $1.9M | 44.5% | 5.5% |
| 2022 | $91.8M | $107.2M | -16.8% | -$12.0M | 3,121 | $2.0M | 44.3% | 8.5% |
| 2021 | $88.4M | $98.5M | -11.4% | $334K | 3,112 | $2.0M | 44.2% | 7.4% |
| 2020 | $79.1M | $92.7M | -17.3% | -$7.3M | 2,662 | $2.4M | 48.5% | 7.5% |
| Readmission rate for COPD | 21.1% | US median 19.8% |
| Readmission rate for heart failure | 19.9% | US median 21.3% |
| Readmission rate for pneumonia | 16.7% | US median 17.2% |
| Serious complications (patient safety composite) | 0.92 | US median 0.96 |
| C. diff intestinal infections (ratio to expected) | 0.50 | US median 0.28 |
| Doctors always communicated well | 77% | US median 79% |
| Nurses always communicated well | 77% | US median 80% |
| Patient survey summary star rating | 3 of 5 | US median 3 of 5 |
| Area around the room always quiet at night | 41% | US median 59% |
| Patients who rated the hospital 9 or 10 out of 10 | 64% | US median 72% |
| Room and bathroom always clean | 68% | US median 73% |
| Patients who would definitely recommend the hospital | 65% | US median 71% |
| Patients who left the emergency department before being seen | 3% | US median 1% |
| Median time in the emergency department before leaving (minutes) | 214 min | US median 148 min |
| Patients prescribed 2 or more opioids or opioids with benzodiazepines at discharge | 18% | US median 15% |
| Patients who got appropriate care for severe sepsis and septic shock | 60% | US median 65% |
| Healthcare workers given the flu vaccine | 96% | US median 79% |
| Stroke patients who got a brain scan within 45 minutes of arrival | 87% | US median 74% |
| 70 |
| $15,917.23 |
| $7,502.64 |
| $7,681.44 |
| DRG 189 PULMONARY EDEMA AND RESPIRATORY FAILURE | 52 | $21,779.19 | $9,036.67 | $9,973.97 |
| DRG 177 RESPIRATORY INFECTIONS AND INFLAMMATIONS WITH MCC | 49 | $22,285.14 | $12,524.67 | $12,667.88 |
| DRG 683 RENAL FAILURE WITH CC | 43 | $14,449.09 | $6,485.12 | $6,629.69 |
| DRG 603 CELLULITIS WITHOUT MCC | 42 | $9,286.86 | $6,278.71 | $6,446.25 |
| DRG 193 SIMPLE PNEUMONIA AND PLEURISY WITH MCC | 42 | $18,663.21 | $9,404.19 | $9,867.73 |
| DRG 392 ESOPHAGITIS, GASTROENTERITIS AND MISCELLANEOUS DIGESTIVE DISORDERS WITHOUT MCC | 42 | $12,705.71 | $4,967.00 | $5,662.18 |
| DRG 690 KIDNEY AND URINARY TRACT INFECTIONS WITHOUT MCC | 36 | $10,314.19 | $5,447.67 | $5,985.69 |
| DRG 190 CHRONIC OBSTRUCTIVE PULMONARY DISEASE WITH MCC | 34 | $19,411.44 | $7,917.91 | $8,466.56 |
| DRG 641 MISCELLANEOUS DISORDERS OF NUTRITION, METABOLISM, FLUIDS AND ELECTROLYTES WITHOUT MCC | 31 | $12,393.35 | $5,481.42 | $5,829.71 |
| DRG 689 KIDNEY AND URINARY TRACT INFECTIONS WITH MCC | 30 | $15,381.43 | $8,468.17 | $8,838.11 |
| DRG 812 RED BLOOD CELL DISORDERS WITHOUT MCC | 24 | $13,819.79 | $6,301.33 | $7,177.67 |
| DRG 638 DIABETES WITH CC | 24 | $12,192.13 | $6,386.96 | $6,926.41 |
Hospital outpatient services by payment group (APC), 2024
| Service group | Services | Patients | Medicare pays per service | All hospitals |
|---|---|---|---|---|
| APC 8011 Comprehensive Observation Services | 344 | 317 | $2,321.73 | $2,090.36 |
| APC 5112 Level 2 Musculoskeletal Procedures | 37 | 34 | $1,338.07 | $1,196.16 |
| APC 5072 Level 2 Excision/ Biopsy/ Incision and Drainage | 34 | 32 | $1,366.90 | $1,219.56 |
| APC 5302 Level 2 Upper GI Procedures | 28 | 21 | $1,635.46 | $1,444.50 |
| APC 5361 Level 1 Laparoscopy and Related Services | 24 | 24 | $4,731.51 | $4,357.80 |
| APC 5341 Level 1 Abdominal/Peritoneal/Biliary and Related Procedures | 23 | 23 | $2,960.35 | $2,635.67 |
| APC 5113 Level 3 Musculoskeletal Procedures | 14 | 14 | $2,769.69 | $2,373.24 |
| APC 5222 Level 2 Pacemaker and Similar Procedures | - | - | - | $6,513.82 |
| APC 5223 Level 3 Pacemaker and Similar Procedures | - | - | - | $8,569.01 |
| APC 5303 Level 3 Upper GI Procedures | - | - | - | $2,887.88 |
| APC 5313 Level 3 Lower GI Procedures | - | - | - | $2,176.09 |
| APC 5342 Level 2 Abdominal/Peritoneal/Biliary and Related Procedures | - | - | - | - |
Official US government data on Original Medicare hospital stays and outpatient services; groups with fewer than 11 cases are not published. Payments are those drug and device companies must report.
Baystate Wing Hospital is a nonprofit short-term acute care hospital in Palmer, MA with 46 beds, part of Baystate Health and a 4-star overall rating.
Baystate Wing Hospital in Palmer, MA has 46 beds (fiscal year 2025 cost report); 41 beds are certified for Medicare. It discharged 3,653 inpatients that year, with 86.1% of its beds in use on average.
In fiscal year 2025 (ending 2025-09-30), Baystate Wing Hospital reported net patient revenue of $96.5M and operating expenses of $95.8M, a margin on patient care of 0.7%. After other income and expenses its net income was $4.9M (4.8% of revenue), so it made a profit that year.
Baystate Wing Hospital is part of Baystate Health, a health system with 4 hospitals based in Springfield, MA. It is a nonprofit hospital.
Baystate Wing Hospital has an overall rating of 4 out of 5 stars in the official hospital quality ratings. Patients rate it 3 out of 5 stars in the patient survey.
Yes, Baystate Wing Hospital provides emergency services.
656 Medicare clinicians list Baystate Wing Hospital as a hospital they work at, most often in Internal Medicine, Physician Assistant, Nurse Practitioner.
In 2024, Baystate Wing Hospital had 1,162 Medicare inpatient stays in 29 diagnosis groups. The most common was DRG 871 (septicemia or severe sepsis without mv >96 hours with mcc) with 221 stays; Medicare paid $13,814.53 per stay on average, compared with $15,524.21 across all hospitals.