55 Lake Avenue North, Worcester, MA, 01655 · (508) 334-1000
Beds
707
FY 2025
Star rating
3 of 5
Patient survey: 3 of 5
Net patient revenue
$2.64B
FY 2025
Net income
-$110.9M
Patient care margin -10.6%
Discharges
41,011
Occupancy 107.8%
Clinicians
2,626
From the hospital's yearly cost reports (fiscal years as the hospital reports them)
Locations are shown at the center of the ZIP code.
US dollars as reported. Patient care margin = net patient revenue minus operating expenses, before other income such as grants, donations and investments.
| Fiscal year | Net patient revenue | Operating expenses | Patient care margin | Net income | Discharges | Uncompensated care | Medicare days | Medicaid days |
|---|---|---|---|---|---|---|---|---|
| 2025 | $2.64B | $2.92B | -10.6% | -$110.9M | 41,011 | $46.1M | 26.0% | 12.3% |
Official hospital quality measures with the national median across hospitals. For ratios, 1.00 means as many cases as expected.
| Death rate after heart bypass surgery | 2.2% | US median 2.3% |
| Death rate for COPD patients | 7.8% | US median 8.5% |
| Death rate for heart attack patients | 11% | US median 11.8% |
| Death rate for heart failure patients | 10.3% | US median 11% |
| Hospital-wide death rate within 30 days | 3.3% | US median 3.9% |
| Death rate for pneumonia patients | 11.9% | US median 15.2% |
| Death rate for stroke patients |
Medicare clinicians who list this hospital, by specialty
Inpatient stays by diagnosis related group (DRG), 2024
Official US government data: hospital records, ownership records, yearly cost reports and quality measures, linked by the hospital's CCN and NPI. Financials are for fiscal years as reported by the hospital.
Medicare clinicians who work here
| 2024 | $2.77B | $2.83B | -2.0% | $77.2M | 39,453 | $47.1M | 26.6% | 13.5% |
| 2023 | $2.14B | $2.41B | -12.6% | -$71.6M | 37,456 | $33.4M | 28.0% | 13.9% |
| 2022 | $1.90B | $2.34B | -23.6% | -$83.7M | 35,033 | $32.7M | 29.7% | 18.5% |
| 2021 | $1.78B | $2.12B | -18.7% | $64.4M | 34,974 | $25.2M | 30.3% | 22.4% |
| 2020 | $1.57B | $1.97B | -25.2% | $46.4M | 34,295 | $33.3M | 30.5% | 24.3% |
| 12.6% |
| US median 11.6% |
| Readmission rate after heart bypass surgery | 11.4% | US median 10.9% |
| Readmission rate for COPD | 20.3% | US median 19.8% |
| Readmission rate after a heart attack | 14.5% | US median 14.4% |
| Readmission rate for heart failure | 20.3% | US median 21.3% |
| Readmission rate after hip or knee replacement | 6.2% | US median 5.8% |
| Readmission rate for pneumonia | 16.6% | US median 17.2% |
| Complications after hip or knee replacement | 3.6% | US median 4.1% |
| Serious complications (patient safety composite) | 0.97 | US median 0.96 |
| C. diff intestinal infections (ratio to expected) | 0.35 | US median 0.28 · better |
| Central line bloodstream infections (ratio to expected) | 0.47 | US median 0.48 · better |
| Surgical site infections after colon surgery (ratio to expected) | 0.84 | US median 0.72 |
| Surgical site infections after hysterectomy (ratio to expected) | 2.23 | US median 0.81 |
| MRSA bloodstream infections (ratio to expected) | 0.91 | US median 0.60 |
| Catheter urinary tract infections (ratio to expected) | 0.42 | US median 0.40 · better |
| Doctors always communicated well | 77% | US median 79% |
| Nurses always communicated well | 80% | US median 80% |
| Patient survey summary star rating | 3 of 5 | US median 3 of 5 |
| Area around the room always quiet at night | 42% | US median 59% |
| Patients who rated the hospital 9 or 10 out of 10 | 69% | US median 72% |
| Room and bathroom always clean | 69% | US median 73% |
| Patients who would definitely recommend the hospital | 72% | US median 71% |
| Patients who left the emergency department before being seen | 8% | US median 1% |
| Median time in the emergency department before leaving (minutes) | 291 min | US median 148 min |
| Patients prescribed 2 or more opioids or opioids with benzodiazepines at discharge | 16% | US median 15% |
| Patients who got appropriate care for severe sepsis and septic shock | 58% | US median 65% |
| Healthcare workers given the flu vaccine | 66% | US median 79% |
| Stroke patients who got a brain scan within 45 minutes of arrival | 38% | US median 74% |
| 221 |
| $44,044.58 |
| $14,188.12 |
| $9,867.73 |
| DRG 177 RESPIRATORY INFECTIONS AND INFLAMMATIONS WITH MCC | 210 | $61,159.66 | $18,104.73 | $12,667.88 |
| DRG 189 PULMONARY EDEMA AND RESPIRATORY FAILURE | 139 | $55,369.58 | $13,483.61 | $9,973.97 |
| DRG 190 CHRONIC OBSTRUCTIVE PULMONARY DISEASE WITH MCC | 134 | $41,044.93 | $11,552.22 | $8,466.56 |
| DRG 392 ESOPHAGITIS, GASTROENTERITIS AND MISCELLANEOUS DIGESTIVE DISORDERS WITHOUT MCC | 134 | $33,709.19 | $7,859.90 | $5,662.18 |
| DRG 274 PERCUTANEOUS AND OTHER INTRACARDIAC PROCEDURES WITHOUT MCC | 128 | $94,575.44 | $35,594.97 | $24,748.54 |
| DRG 853 INFECTIOUS AND PARASITIC DISEASES WITH O.R. PROCEDURES WITH MCC | 121 | $192,626.26 | $56,961.01 | $40,556.82 |
| DRG 698 OTHER KIDNEY AND URINARY TRACT DIAGNOSES WITH MCC | 121 | $61,121.11 | $18,072.96 | $13,076.55 |
| DRG 683 RENAL FAILURE WITH CC | 120 | $33,464.76 | $9,236.70 | $6,629.69 |
| DRG 378 GASTROINTESTINAL HEMORRHAGE WITH CC | 120 | $48,025.15 | $10,673.03 | $7,294.77 |
| DRG 872 SEPTICEMIA OR SEVERE SEPSIS WITHOUT MV >96 HOURS WITHOUT MCC | 117 | $43,281.75 | $10,442.36 | $7,681.44 |
| DRG 690 KIDNEY AND URINARY TRACT INFECTIONS WITHOUT MCC | 109 | $33,967.16 | $8,270.39 | $5,985.69 |
| DRG 640 MISCELLANEOUS DISORDERS OF NUTRITION, METABOLISM, FLUIDS AND ELECTROLYTES WITH MCC | 108 | $54,289.93 | $14,215.42 | $10,642.23 |
Hospital outpatient services by payment group (APC), 2024
| Service group | Services | Patients | Medicare pays per service | All hospitals |
|---|---|---|---|---|
| APC 8011 Comprehensive Observation Services | 1,350 | 1,235 | $2,308.90 | $2,090.36 |
| APC 5372 Level 2 Urology and Related Services | 1,017 | 554 | $575.08 | $502.15 |
| APC 5072 Level 2 Excision/ Biopsy/ Incision and Drainage | 619 | 571 | $1,356.61 | $1,219.56 |
| APC 5302 Level 2 Upper GI Procedures | 519 | 435 | $1,606.64 | $1,444.50 |
| APC 5491 Level 1 Intraocular Procedures | 480 | 314 | $1,960.38 | $1,751.67 |
| APC 5373 Level 3 Urology and Related Services | 474 | 405 | $1,704.54 | $1,516.28 |
| APC 5073 Level 3 Excision/ Biopsy/ Incision and Drainage | 260 | 211 | $2,403.35 | $2,141.49 |
| APC 5183 Level 3 Vascular Procedures | 251 | 241 | $2,699.27 | $2,405.01 |
| APC 5361 Level 1 Laparoscopy and Related Services | 250 | 247 | $4,816.77 | $4,357.80 |
| APC 5191 Level 1 Endovascular Procedures | 247 | 246 | $2,503.54 | $2,207.96 |
| APC 5431 Level 1 Nerve Procedures | 221 | 198 | $1,652.02 | $1,406.61 |
| APC 5374 Level 4 Urology and Related Services | 218 | 166 | $2,940.15 | $2,629.24 |
Reported payments to this teaching hospital
| Company | Payments | Amount |
|---|---|---|
| Solventum Corporation SOLV | 3 | $151K |
| Pfizer Inc. PFE | 5 | $115K |
| Insulet Corporation PODD | 74 | $102K |
| Intuitive Surgical, Inc. ISRG | 4 | $75K |
| Taiho Oncology, Inc. 4578.T | 2 | $50K |
| Takeda Pharmaceuticals U.S.A., Inc. TAK | 22 | $47K |
| Catalyst Pharmaceuticals, Inc. CPRX | 1 | $37K |
| Stryker Corporation SYK | 22 | $35K |
| Tandem Diabetes Care, Inc. TNDM | 35 | $22K |
| Incyte Corporation INCY | 4 | $13K |
Official US government data on Original Medicare hospital stays and outpatient services; groups with fewer than 11 cases are not published. Payments are those drug and device companies must report.
UMass Memorial Medical Center/University Campus is a nonprofit short-term acute care hospital in Worcester, MA with 707 beds, part of UMass Memorial Health Care and a 3-star overall rating.
UMass Memorial Medical Center/University Campus in Worcester, MA has 707 beds (fiscal year 2025 cost report); 325 beds are certified for Medicare. It discharged 41,011 inpatients that year, with 107.8% of its beds in use on average.
In fiscal year 2025 (ending 2025-09-30), UMass Memorial Medical Center/University Campus reported net patient revenue of $2.64B and operating expenses of $2.92B, a margin on patient care of -10.6%. After other income and expenses its net income was -$110.9M (-3.9% of revenue), so it lost money that year.
UMass Memorial Medical Center/University Campus is part of UMass Memorial Health Care, a health system with 4 hospitals based in Worcester, MA. It is a nonprofit hospital.
UMass Memorial Medical Center/University Campus has an overall rating of 3 out of 5 stars in the official hospital quality ratings. Patients rate it 3 out of 5 stars in the patient survey. 3 death rate measures are better and 1 worse than the national rate.
Yes, UMass Memorial Medical Center/University Campus provides emergency services.
2,626 Medicare clinicians list UMass Memorial Medical Center/University Campus as a hospital they work at, most often in Nurse Practitioner, Internal Medicine, Physician Assistant.
In 2024, UMass Memorial Medical Center/University Campus had 8,992 Medicare inpatient stays in 212 diagnosis groups. The most common was DRG 871 (septicemia or severe sepsis without mv >96 hours with mcc) with 762 stays; Medicare paid $21,602.96 per stay on average, compared with $15,524.21 across all hospitals.
In 2025, companies reported $652K in payments to UMass Memorial Medical Center/University Campus as a teaching hospital ($524K general and $128K for research) from 16 companies.