600 Gresham Dr, Norfolk, VA, 23507 · (757) 388-3000
Beds
481
FY 2025
Star rating
4 of 5
Patient survey: 3 of 5
Net patient revenue
$2.16B
FY 2025
Net income
$427.4M
Patient care margin 15.3%
Discharges
26,850
Occupancy 101.8%
Clinicians
2,051
From the hospital's yearly cost reports (fiscal years as the hospital reports them)
Locations are shown at the center of the ZIP code.
US dollars as reported. Patient care margin = net patient revenue minus operating expenses, before other income such as grants, donations and investments.
| Fiscal year | Net patient revenue | Operating expenses | Patient care margin | Net income | Discharges | Uncompensated care | Medicare days | Medicaid days |
|---|---|---|---|---|---|---|---|---|
| 2025 | $2.16B | $1.83B | 15.3% | $427.4M | 26,850 | $41.4M | 22.8% | 3.6% |
Official hospital quality measures with the national median across hospitals. For ratios, 1.00 means as many cases as expected.
| Death rate after heart bypass surgery | 1.5% | US median 2.3% |
| Death rate for COPD patients | 9.4% | US median 8.5% |
| Death rate for heart attack patients | 12.2% | US median 11.8% |
| Death rate for heart failure patients | 9.4% | US median 11% |
| Hospital-wide death rate within 30 days | 2.8% | US median 3.9% |
| Death rate for pneumonia patients | 14.6% | US median 15.2% |
| Death rate for stroke patients |
Medicare clinicians who list this hospital, by specialty
Inpatient stays by diagnosis related group (DRG), 2024
Official US government data: hospital records, ownership records, yearly cost reports and quality measures, linked by the hospital's CCN and NPI. Financials are for fiscal years as reported by the hospital.
Medicare clinicians who work here
| 2024 | $1.83B | $1.61B | 11.8% | $271.3M | 26,766 | $42.4M | 23.0% | 3.1% |
| 2023 | $1.66B | $1.46B | 12.5% | $290.1M | 25,271 | $38.3M | 22.8% | 2.7% |
| 2022 | $1.34B | $1.27B | 4.9% | $170.7M | 24,046 | $40.5M | 23.7% | 5.1% |
| 2021 | $1.30B | $1.18B | 9.5% | $254.6M | 24,426 | $43.9M | 27.5% | 3.8% |
| 2020 | $1.13B | $1.05B | 7.5% | $151.0M | 23,352 | $36.1M | 29.0% | 5.4% |
| 11.9% |
| US median 11.6% |
| Readmission rate after heart bypass surgery | 10.6% | US median 10.9% |
| Readmission rate for COPD | 20.5% | US median 19.8% |
| Readmission rate after a heart attack | 13.8% | US median 14.4% |
| Readmission rate for heart failure | 19.4% | US median 21.3% |
| Readmission rate for pneumonia | 16.8% | US median 17.2% |
| Serious complications (patient safety composite) | 1.38 | US median 0.96 · worse |
| C. diff intestinal infections (ratio to expected) | 0.25 | US median 0.28 · better |
| Central line bloodstream infections (ratio to expected) | 0.44 | US median 0.48 · better |
| Surgical site infections after colon surgery (ratio to expected) | 0.73 | US median 0.72 |
| MRSA bloodstream infections (ratio to expected) | 0.62 | US median 0.60 |
| Catheter urinary tract infections (ratio to expected) | 0.32 | US median 0.40 · better |
| Doctors always communicated well | 78% | US median 79% |
| Nurses always communicated well | 80% | US median 80% |
| Patient survey summary star rating | 3 of 5 | US median 3 of 5 |
| Area around the room always quiet at night | 59% | US median 59% |
| Patients who rated the hospital 9 or 10 out of 10 | 72% | US median 72% |
| Room and bathroom always clean | 67% | US median 73% |
| Patients who would definitely recommend the hospital | 75% | US median 71% |
| Patients who left the emergency department before being seen | 4% | US median 1% |
| Median time in the emergency department before leaving (minutes) | 183 min | US median 148 min |
| Patients prescribed 2 or more opioids or opioids with benzodiazepines at discharge | 11% | US median 15% |
| Patients who got appropriate care for severe sepsis and septic shock | 74% | US median 65% |
| Healthcare workers given the flu vaccine | 89% | US median 79% |
| 251 |
| $50,754.32 |
| $9,626.28 |
| $10,022.34 |
| DRG 267 ENDOVASCULAR CARDIAC VALVE REPLACEMENT AND SUPPLEMENT PROCEDURES WITHOUT MCC | 201 | $120,378.40 | $36,057.99 | $40,566.75 |
| DRG 266 ENDOVASCULAR CARDIAC VALVE REPLACEMENT AND SUPPLEMENT PROCEDURES WITH MCC | 191 | $159,796.46 | $46,718.35 | $52,994.82 |
| DRG 280 ACUTE MYOCARDIAL INFARCTION, DISCHARGED ALIVE WITH MCC | 165 | $74,026.52 | $12,570.12 | $12,400.10 |
| DRG 235 CORONARY BYPASS WITHOUT CARDIAC CATHETERIZATION WITH MCC | 117 | $216,726.21 | $40,216.97 | $45,289.81 |
| DRG 286 CIRCULATORY DISORDERS EXCEPT AMI, WITH CARDIAC CATHETERIZATION WITH MCC | 92 | $112,083.88 | $17,145.52 | $17,632.75 |
| DRG 236 CORONARY BYPASS WITHOUT CARDIAC CATHETERIZATION WITHOUT MCC | 91 | $163,735.53 | $28,840.12 | $29,653.93 |
| DRG 064 INTRACRANIAL HEMORRHAGE OR CEREBRAL INFARCTION WITH MCC | 87 | $84,429.69 | $14,570.10 | $15,695.20 |
| DRG 322 PERCUTANEOUS CARDIOVASCULAR PROCEDURES WITH INTRALUMINAL DEVICE WITHOUT MCC | 85 | $96,101.69 | $12,556.41 | $12,904.99 |
| DRG 219 CARDIAC VALVE AND OTHER MAJOR CARDIOTHORACIC PROCEDURES WITHOUT CARDIAC CATHETERIZATION | 85 | $307,867.02 | $62,187.39 | $69,386.82 |
| DRG 872 SEPTICEMIA OR SEVERE SEPSIS WITHOUT MV >96 HOURS WITHOUT MCC | 79 | $39,489.53 | $7,295.75 | $7,681.44 |
| DRG 309 CARDIAC ARRHYTHMIA AND CONDUCTION DISORDERS WITH CC | 77 | $24,919.99 | $5,194.45 | $5,247.13 |
| DRG 853 INFECTIOUS AND PARASITIC DISEASES WITH O.R. PROCEDURES WITH MCC | 75 | $211,503.45 | $40,906.79 | $40,556.82 |
Hospital outpatient services by payment group (APC), 2024
| Service group | Services | Patients | Medicare pays per service | All hospitals |
|---|---|---|---|---|
| APC 5191 Level 1 Endovascular Procedures | 525 | 515 | $1,991.27 | $2,207.96 |
| APC 5213 Level 3 Electrophysiologic Procedures | 461 | 452 | $18,610.85 | $21,117.37 |
| APC 5072 Level 2 Excision/ Biopsy/ Incision and Drainage | 374 | 364 | $1,099.08 | $1,219.56 |
| APC 5193 Level 3 Endovascular Procedures | 338 | 310 | $7,768.13 | $8,873.86 |
| APC 5183 Level 3 Vascular Procedures | 298 | 262 | $2,115.23 | $2,405.01 |
| APC 5302 Level 2 Upper GI Procedures | 235 | 214 | $1,264.85 | $1,444.50 |
| APC 5374 Level 4 Urology and Related Services | 212 | 174 | $2,401.54 | $2,629.24 |
| APC 8011 Comprehensive Observation Services | 185 | 179 | $1,815.51 | $2,090.36 |
| APC 5375 Level 5 Urology and Related Services | 158 | 147 | $3,515.98 | $3,917.51 |
| APC 5361 Level 1 Laparoscopy and Related Services | 152 | 144 | $3,915.90 | $4,357.80 |
| APC 5192 Level 2 Endovascular Procedures | 122 | 115 | $3,832.44 | $4,338.16 |
| APC 5073 Level 3 Excision/ Biopsy/ Incision and Drainage | 121 | 116 | $1,919.40 | $2,141.49 |
Reported payments to this teaching hospital
| Company | Payments | Amount |
|---|---|---|
| Abbott Laboratories ABT | 72 | $283K |
| Edwards Lifesciences Corporation EW | 40 | $182K |
| Boston Scientific Corporation BSX | 17 | $129K |
| Endotronix, Inc. | 1 | $100K |
| Biosense Webster, Inc. JNJ | 16 | $91K |
| Adagio Medical, Inc. ADGM | 6 | $84K |
| Philips North America LLC PHG | 3 | $53K |
| Bard Peripheral Vascular, Inc. BDX | 4 | $47K |
| Shape Memory Medical Inc. | 9 | $42K |
| Jenavalve Technology, Inc. | 2 | $30K |
Official US government data on Original Medicare hospital stays and outpatient services; groups with fewer than 11 cases are not published. Payments are those drug and device companies must report.
Sentara Norfolk General Hospital is a nonprofit short-term acute care hospital in Norfolk, VA with 481 beds, part of Sentara Healthcare and a 4-star overall rating.
Sentara Norfolk General Hospital in Norfolk, VA has 481 beds (fiscal year 2025 cost report); 525 beds are certified for Medicare. It discharged 26,850 inpatients that year, with 101.8% of its beds in use on average.
In fiscal year 2025 (ending 2025-12-31), Sentara Norfolk General Hospital reported net patient revenue of $2.16B and operating expenses of $1.83B, a margin on patient care of 15.3%. After other income and expenses its net income was $427.4M (19.0% of revenue), so it made a profit that year.
Sentara Norfolk General Hospital is part of Sentara Healthcare, a health system with 13 hospitals based in Virginia Beach, VA. It is a nonprofit hospital.
Sentara Norfolk General Hospital has an overall rating of 4 out of 5 stars in the official hospital quality ratings. Patients rate it 3 out of 5 stars in the patient survey.
Yes, Sentara Norfolk General Hospital provides emergency services.
2,051 Medicare clinicians list Sentara Norfolk General Hospital as a hospital they work at, most often in Nurse Practitioner, Physician Assistant, Family Practice.
In 2024, Sentara Norfolk General Hospital had 5,382 Medicare inpatient stays in 139 diagnosis groups. The most common was DRG 871 (septicemia or severe sepsis without mv >96 hours with mcc) with 315 stays; Medicare paid $14,961.59 per stay on average, compared with $15,524.21 across all hospitals.
In 2025, companies reported $1.3M in payments to Sentara Norfolk General Hospital as a teaching hospital ($127K general and $1.2M for research) from 40 companies.