Audi Q5, Q7 (2007-2012): Fuel system, gasoline
Recall 18V818000 · Nov 19, 2018 · Volkswagen Group of America, Inc.
5,987
vehicles affected
5,987
vehicles affected
Facts
- Recall number
- 18V818000
- Date
- Nov 19, 2018
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 5,987
- Kind
- Vehicles
- Component
- Fuel system, gasoline > Delivery > Fuel pump
- Model years
- 2007-2012
- Started by
- The maker
- Hazard
- Fire
What is wrong
Volkswagen Group of America, Inc. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
What can happen
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix
Recall repairs are free of charge.
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Vehicles covered
2 models, 10 model years in all
Related pages
Questions and answers
Which vehicles are in recall 18V818000?
2 models: Audi Q5 (2009-2012), Audi Q7 (2007-2012), about 5,987 vehicles in all.
What is the fix for recall 18V818000?
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
What can happen?
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.