Chrysler Pacifica (2018-2019): Back over prevention
Recall 19V886000 · Dec 12, 2019 · Chrysler (FCA US LLC)
20,441
vehicles affected
20,441
vehicles affected
Facts
- Recall number
- 19V886000
- Date
- Dec 12, 2019
- Maker
- Chrysler (FCA US LLC)
- Units affected
- 20,441
- Kind
- Vehicles
- Component
- Back over prevention > Sensing system > Camera; Equipment > Electrical > Radio/tape deck/cd etc.
- Model years
- 2018-2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What can happen
The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Vehicles covered
1 model, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 19V886000?
1 model: Chrysler Pacifica (2018-2019), about 20,441 vehicles in all.
What is the fix for recall 19V886000?
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
What can happen?
The lingering rearview image can distract the driver, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.