Chrysler Pacifica; Dodge Challenger, Durango; Jeep Cherokee and 7 more (2019-2020): Back over prevention
Recall 20V191000 · Sep 10, 2020 · Chrysler (FCA US LLC)
319,610
vehicles affected
319,610
vehicles affected
Facts
- Recall number
- 20V191000
- Date
- Sep 10, 2020
- Maker
- Chrysler (FCA US LLC)
- Units affected
- 319,610
- Kind
- Vehicles
- Component
- Back over prevention > Sensing system > Camera
- Model years
- 2019-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What can happen
The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Vehicles covered
11 models, 19 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V191000?
11 models: Chrysler Pacifica (2019-2020), Dodge Challenger (2019), Dodge Durango (2019-2020) and 8 more, about 319,610 vehicles in all.
What is the fix for recall 20V191000?
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at.
What can happen?
The lingering rearview image can distract the driver, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.