MERCEDES-BENZ AMG C43, AMG C63 S, AMG CLS53, AMG E53 and 7 more (2020): Communication
Recall 20V068000 · Feb 7, 2020 · Mercedes-Benz USA, LLC.
239
vehicles affected
239
vehicles affected
Facts
- Recall number
- 20V068000
- Date
- Feb 7, 2020
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 239
- Kind
- Vehicles
- Component
- Communication
- Model years
- 2020
- Started by
- The maker
- Hazard
- Injury
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
What can happen
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
Vehicles covered
11 models, 11 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Amg C43 | 2020 |
| Mercedes-Benz | Amg C63 S | 2020 |
| Mercedes-Benz | Amg CLS53 | 2020 |
| Mercedes-Benz | Amg E53 | 2020 |
| Mercedes-Benz | Amg GLC63 | 2020 |
| Mercedes-Benz | Amg GT63 | 2020 |
| Mercedes-Benz | Amg GT63S | 2020 |
| Mercedes-Benz | C 300 | 2020 |
| Mercedes-Benz | E 350 | 2020 |
| Mercedes-Benz | E 450 | 2020 |
| Mercedes-Benz | GLC 300 | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 20V068000?
11 models: Mercedes-Benz Amg C43 (2020), Mercedes-Benz Amg C63 S (2020), Mercedes-Benz Amg CLS53 (2020) and 8 more, about 239 vehicles in all.
What is the fix for recall 20V068000?
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
What can happen?
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.