MERCEDES-BENZ AMG CLA35, AMG GLE53, AMG GLE63 S, AMG GLS63 and 7 more (2020-2021): Electrical system
Recall 20V089000 · Feb 14, 2020 · Mercedes-Benz USA, LLC.
2,101
vehicles affected
2,101
vehicles affected
Facts
- Recall number
- 20V089000
- Date
- Feb 14, 2020
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 2,101
- Kind
- Vehicles
- Component
- Electrical system > Instrument cluster/panel
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
What can happen
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
Vehicles covered
11 models, 14 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Amg CLA35 | 2020 |
| Mercedes-Benz | Amg GLE53 | 2021 |
| Mercedes-Benz | Amg GLE63 S | 2021 |
| Mercedes-Benz | Amg GLS63 | 2021 |
| Mercedes-Benz | Cla 250 | 2020 |
| Mercedes-Benz | Gle 350 | 2020-2021 |
| Mercedes-Benz | Gle 450 | 2020-2021 |
| Mercedes-Benz | GLS450 | 2020-2021 |
| Mercedes-Benz | GLS580 | 2021 |
| Mercedes-Benz | GLS 580 4MATIC | 2020 |
| Mercedes-Benz | Maybach GLS600 | 2021 |
Related pages
Questions and answers
Which vehicles are in recall 20V089000?
11 models: Mercedes-Benz Amg CLA35 (2020), Mercedes-Benz Amg GLE53 (2021), Mercedes-Benz Amg GLE63 S (2021) and 8 more, about 2,101 vehicles in all.
What is the fix for recall 20V089000?
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
What can happen?
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.