MERCEDES-BENZ C 300, C300 (2016-2017): Steering
Recall 17V243000 · Apr 11, 2017 · Mercedes-Benz USA, LLC.
3
vehicles affected
3
vehicles affected
Facts
- Recall number
- 17V243000
- Date
- Apr 11, 2017
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 3
- Kind
- Vehicles
- Component
- Steering > Electric power assist system
- Model years
- 2016-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
What can happen
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | C 300 | 2017 |
| Mercedes-Benz | C300 | 2016 |
Related pages
Questions and answers
Which vehicles are in recall 17V243000?
2 models: Mercedes-Benz C 300 (2017), Mercedes-Benz C300 (2016), about 3 vehicles in all.
What is the fix for recall 17V243000?
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
What can happen?
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.