MERCEDES-BENZ C 300, E 400 (2018): Steering
Recall 18V872000 · Dec 7, 2018 · Mercedes-Benz USA, LLC.
2
vehicles affected
2
vehicles affected
Facts
- Recall number
- 18V872000
- Date
- Dec 7, 2018
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 2
- Kind
- Vehicles
- Component
- Steering
- Model years
- 2018
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
What can happen
If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120010.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | C 300 | 2018 |
| Mercedes-Benz | E 400 | 2018 |
Related pages
Questions and answers
Which vehicles are in recall 18V872000?
2 models: Mercedes-Benz C 300 (2018), Mercedes-Benz E 400 (2018), about 2 vehicles in all.
What is the fix for recall 18V872000?
MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120010.
What can happen?
If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.