MERCEDES-BENZ E300 (2017): Electrical system
Recall 17V245000 · Apr 11, 2017 · Mercedes-Benz USA, LLC.
15
vehicles affected
15
vehicles affected
Facts
- Recall number
- 17V245000
- Date
- Apr 11, 2017
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 15
- Kind
- Vehicles
- Component
- Electrical system > Software; Electrical system > Instrument cluster/panel
- Model years
- 2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
What can happen
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | E300 | 2017 |
Related pages
Questions and answers
Which vehicles are in recall 17V245000?
1 model: Mercedes-Benz E300 (2017), about 15 vehicles in all.
What is the fix for recall 17V245000?
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
What can happen?
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.