MERCEDES-BENZ GLE 350, GLE 450, GLS 450 (2020): Equipment
Recall 19V587000 · Aug 12, 2019 · Mercedes-Benz USA, LLC.
18,392
vehicles affected
18,392
vehicles affected
Facts
- Recall number
- 19V587000
- Date
- Aug 12, 2019
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 18,392
- Kind
- Vehicles
- Component
- Equipment > Appliance > Air conditioner
- Model years
- 2020
- Started by
- The maker
- Hazard
- Fire
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
What can happen
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.
Vehicles covered
3 models, 3 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Gle 350 | 2020 |
| Mercedes-Benz | Gle 450 | 2020 |
| Mercedes-Benz | GLS 450 | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 19V587000?
3 models: Mercedes-Benz Gle 350 (2020), Mercedes-Benz Gle 450 (2020), Mercedes-Benz GLS 450 (2020), about 18,392 vehicles in all.
What is the fix for recall 19V587000?
MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.
What can happen?
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.