MERCEDES-BENZ Metris (2015-2017): Power train
Recall 18V335000 · May 22, 2018 · Daimler Vans USA, LLC
7,433
vehicles affected
7,433
vehicles affected
Facts
- Recall number
- 18V335000
- Date
- May 22, 2018
- Maker
- Daimler Vans USA, LLC
- Units affected
- 7,433
- Kind
- Vehicles
- Component
- Power train > Automatic transmission
- Model years
- 2015-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
What can happen
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Vehicles covered
1 model, 3 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Metris | 2015-2017 |
Related pages
Questions and answers
Which vehicles are in recall 18V335000?
1 model: Mercedes-Benz Metris (2015-2017), about 7,433 vehicles in all.
What is the fix for recall 18V335000?
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
What can happen?
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.