MERCEDES-BENZ Metris (2017-2018): Power train
Recall 18V497000 · Jul 29, 2018 · Daimler Vans USA, LLC
6
vehicles affected
6
vehicles affected
Facts
- Recall number
- 18V497000
- Date
- Jul 29, 2018
- Maker
- Daimler Vans USA, LLC
- Units affected
- 6
- Kind
- Vehicles
- Component
- Power train > Driveline > Driveshaft; Power train > Automatic transmission
- Model years
- 2017-2018
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
What can happen
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Metris | 2017-2018 |
Related pages
Questions and answers
Which vehicles are in recall 18V497000?
1 model: Mercedes-Benz Metris (2017-2018), about 6 vehicles in all.
What is the fix for recall 18V497000?
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
What can happen?
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.