MERCEDES-BENZ Metris (2016-2017): Steering
Recall 19V290000 · Apr 10, 2019 · Daimler Vans USA, LLC
9,471
vehicles affected
9,471
vehicles affected
Facts
- Recall number
- 19V290000
- Date
- Apr 10, 2019
- Maker
- Daimler Vans USA, LLC
- Units affected
- 9,471
- Kind
- Vehicles
- Component
- Steering > Electric power assist system; Steering
- Model years
- 2016-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
What can happen
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Metris | 2016-2017 |
Related pages
Questions and answers
Which vehicles are in recall 19V290000?
1 model: Mercedes-Benz Metris (2016-2017), about 9,471 vehicles in all.
What is the fix for recall 19V290000?
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
What can happen?
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.