MERCEDES-BENZ Metris (2018-2019): Steering
Recall 19V489000 · Jun 25, 2019 · Daimler Vans USA, LLC
2
vehicles affected
2
vehicles affected
Facts
- Recall number
- 19V489000
- Date
- Jun 25, 2019
- Maker
- Daimler Vans USA, LLC
- Units affected
- 2
- Kind
- Vehicles
- Component
- Steering
- Model years
- 2018-2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
What can happen
An unexpected loss of power steering assist can increase the risk of crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Metris | 2018-2019 |
Related pages
Questions and answers
Which vehicles are in recall 19V489000?
1 model: Mercedes-Benz Metris (2018-2019), about 2 vehicles in all.
What is the fix for recall 19V489000?
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
What can happen?
An unexpected loss of power steering assist can increase the risk of crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.