MERCEDES-BENZ Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 (2020): Structure
Recall 21V359000 · May 17, 2021 · Daimler Vans USA, LLC
2,016
vehicles affected
2,016
vehicles affected
Facts
- Recall number
- 21V359000
- Date
- May 17, 2021
- Maker
- Daimler Vans USA, LLC
- Units affected
- 2,016
- Kind
- Vehicles
- Component
- Structure > Body > Door > Hinge and attachments
- Model years
- 2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
What can happen
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
The fix
Recall repairs are free of charge.
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
Vehicles covered
4 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Sprinter 1500 | 2020 |
| Mercedes-Benz | Sprinter 2500 | 2020 |
| Mercedes-Benz | Sprinter 3500 | 2020 |
| Mercedes-Benz | Sprinter 4500 | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 21V359000?
4 models: Mercedes-Benz Sprinter 1500 (2020), Mercedes-Benz Sprinter 2500 (2020), Mercedes-Benz Sprinter 3500 (2020) and 1 more, about 2,016 vehicles in all.
What is the fix for recall 21V359000?
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
What can happen?
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.