Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 and 4 more (2020): Structure
Recall 23V874000 · Dec 21, 2023 · Daimler Vans USA, LLC
9
vehicles affected
9
vehicles affected
Facts
- Recall number
- 23V874000
- Date
- Dec 21, 2023
- Maker
- Daimler Vans USA, LLC
- Units affected
- 9
- Kind
- Vehicles
- Component
- Structure > Body
- Model years
- 2020
- Started by
- The maker
- Hazard
- Fire
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
What can happen
Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
The fix
Recall repairs are free of charge.
Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.
Vehicles covered
8 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2020 |
| Freightliner | Sprinter 2500 | 2020 |
| Freightliner | Sprinter 3500 | 2020 |
| Freightliner | Sprinter 4500 | 2020 |
| Mercedes-Benz | Sprinter 1500 | 2020 |
| Mercedes-Benz | Sprinter 2500 | 2020 |
| Mercedes-Benz | Sprinter 3500 | 2020 |
| Mercedes-Benz | Sprinter 4500 | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 23V874000?
8 models: Freightliner Sprinter 1500 (2020), Freightliner Sprinter 2500 (2020), Freightliner Sprinter 3500 (2020) and 5 more, about 9 vehicles in all.
What is the fix for recall 23V874000?
Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.
What can happen?
Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.