Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 and 4 more (2021-2023): Structure
Recall 23V806000 · Dec 1, 2023 · Daimler Vans USA, LLC
131
vehicles affected
131
vehicles affected
Facts
- Recall number
- 23V806000
- Date
- Dec 1, 2023
- Maker
- Daimler Vans USA, LLC
- Units affected
- 131
- Kind
- Vehicles
- Component
- Structure > Body
- Model years
- 2021-2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
What can happen
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Vehicles covered
8 models, 16 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2021 |
| Freightliner | Sprinter 2500 | 2021 |
| Freightliner | Sprinter 3500 | 2021 |
| Freightliner | Sprinter 4500 | 2021 |
| Mercedes-Benz | Sprinter 1500 | 2021-2023 |
| Mercedes-Benz | Sprinter 2500 | 2021-2023 |
| Mercedes-Benz | Sprinter 3500 | 2021-2023 |
| Mercedes-Benz | Sprinter 4500 | 2021-2023 |
Related pages
Questions and answers
Which vehicles are in recall 23V806000?
8 models: Freightliner Sprinter 1500 (2021), Freightliner Sprinter 2500 (2021), Freightliner Sprinter 3500 (2021) and 5 more, about 131 vehicles in all.
What is the fix for recall 23V806000?
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024.
What can happen?
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.