MERCEDES-BENZ Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 (2023): Suspension
Recall 23V849000 · Dec 15, 2023 · Daimler Vans USA, LLC
33
vehicles affected
33
vehicles affected
Facts
- Recall number
- 23V849000
- Date
- Dec 15, 2023
- Maker
- Daimler Vans USA, LLC
- Units affected
- 33
- Kind
- Vehicles
- Component
- Suspension > Front
- Model years
- 2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
What can happen
A loss of steering control can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Vehicles covered
4 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Sprinter 1500 | 2023 |
| Mercedes-Benz | Sprinter 2500 | 2023 |
| Mercedes-Benz | Sprinter 3500 | 2023 |
| Mercedes-Benz | Sprinter 4500 | 2023 |
Related pages
Questions and answers
Which vehicles are in recall 23V849000?
4 models: Mercedes-Benz Sprinter 1500 (2023), Mercedes-Benz Sprinter 2500 (2023), Mercedes-Benz Sprinter 3500 (2023) and 1 more, about 33 vehicles in all.
What is the fix for recall 23V849000?
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
What can happen?
A loss of steering control can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.