MERCEDES-BENZ Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 (2023): Electrical system
Recall 24V225000 · Mar 24, 2024 · Daimler Vans USA, LLC
99
vehicles affected
99
vehicles affected
Facts
- Recall number
- 24V225000
- Date
- Mar 24, 2024
- Maker
- Daimler Vans USA, LLC
- Units affected
- 99
- Kind
- Vehicles
- Component
- Electrical system > Wiring
- Model years
- 2023
- Started by
- The maker
- Hazard
- Fire
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
What can happen
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Vehicles covered
4 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Sprinter 1500 | 2023 |
| Mercedes-Benz | Sprinter 2500 | 2023 |
| Mercedes-Benz | Sprinter 3500 | 2023 |
| Mercedes-Benz | Sprinter 4500 | 2023 |
Related pages
Questions and answers
Which vehicles are in recall 24V225000?
4 models: Mercedes-Benz Sprinter 1500 (2023), Mercedes-Benz Sprinter 2500 (2023), Mercedes-Benz Sprinter 3500 (2023) and 1 more, about 99 vehicles in all.
What is the fix for recall 24V225000?
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
What can happen?
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.