MERCEDES-BENZ Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 (2023-2024): Suspension
Recall 24V517000 · Jul 9, 2024 · Daimler Vans USA, LLC
1,232
vehicles affected
1,232
vehicles affected
Facts
- Recall number
- 24V517000
- Date
- Jul 9, 2024
- Maker
- Daimler Vans USA, LLC
- Units affected
- 1,232
- Kind
- Vehicles
- Component
- Suspension > Rear > Springs > Leaf spring assembly > U-bolt, leaf spring to axle
- Model years
- 2023-2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
What can happen
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Vehicles covered
4 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Sprinter 1500 | 2023-2024 |
| Mercedes-Benz | Sprinter 2500 | 2023-2024 |
| Mercedes-Benz | Sprinter 3500 | 2023-2024 |
| Mercedes-Benz | Sprinter 4500 | 2023-2024 |
Related pages
Questions and answers
Which vehicles are in recall 24V517000?
4 models: Mercedes-Benz Sprinter 1500 (2023-2024), Mercedes-Benz Sprinter 2500 (2023-2024), Mercedes-Benz Sprinter 3500 (2023-2024) and 1 more, about 1,232 vehicles in all.
What is the fix for recall 24V517000?
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
What can happen?
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.