MERCEDES-BENZ Sprinter 2500 (2023-2024): Structure
Recall 25V725000 · Oct 24, 2025 · Daimler Vans USA, LLC
366
vehicles affected
366
vehicles affected
Facts
- Recall number
- 25V725000
- Date
- Oct 24, 2025
- Maker
- Daimler Vans USA, LLC
- Units affected
- 366
- Kind
- Vehicles
- Component
- Structure > Frame and members
- Model years
- 2023-2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
What can happen
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
The fix
Recall repairs are free of charge.
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Sprinter 2500 | 2023-2024 |
Related pages
Questions and answers
Which vehicles are in recall 25V725000?
1 model: Mercedes-Benz Sprinter 2500 (2023-2024), about 366 vehicles in all.
What is the fix for recall 25V725000?
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW.
What can happen?
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.