Prevost H3-45, X3-45 (2017-2020): Engine
Recall 19V565000 · Jul 31, 2019 · Prevost Cars, Inc.
1,010
vehicles affected
1,010
vehicles affected
Facts
- Recall number
- 19V565000
- Date
- Jul 31, 2019
- Maker
- Prevost Cars, Inc.
- Units affected
- 1,010
- Kind
- Vehicles
- Component
- Engine
- Model years
- 2017-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
What can happen
If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
The fix
Recall repairs are free of charge.
Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.
Vehicles covered
2 models, 8 model years in all
Related pages
Questions and answers
Which vehicles are in recall 19V565000?
2 models: Prevost H3-45 (2017-2020), Prevost X3-45 (2017-2020), about 1,010 vehicles in all.
What is the fix for recall 19V565000?
Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.
What can happen?
If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.