Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 and 4 more (2019): Steering
Recall 20V109000 · Feb 25, 2020 · Daimler Vans USA, LLC
8,595
vehicles affected
8,595
vehicles affected
Facts
- Recall number
- 20V109000
- Date
- Feb 25, 2020
- Maker
- Daimler Vans USA, LLC
- Units affected
- 8,595
- Kind
- Vehicles
- Component
- Steering
- Model years
- 2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.
What can happen
If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.
Vehicles covered
8 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2019 |
| Freightliner | Sprinter 2500 | 2019 |
| Freightliner | Sprinter 3500 | 2019 |
| Freightliner | Sprinter 4500 | 2019 |
| Mercedes-Benz | Sprinter 1500 | 2019 |
| Mercedes-Benz | Sprinter 2500 | 2019 |
| Mercedes-Benz | Sprinter 3500 | 2019 |
| Mercedes-Benz | Sprinter 4500 | 2019 |
Related pages
Questions and answers
Which vehicles are in recall 20V109000?
8 models: Freightliner Sprinter 1500 (2019), Freightliner Sprinter 2500 (2019), Freightliner Sprinter 3500 (2019) and 5 more, about 8,595 vehicles in all.
What is the fix for recall 20V109000?
DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.
What can happen?
If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.