Freightliner Sprinter (VS30), Sprinter 1500, Sprinter 2500, Sprinter 3500 and 6 more (2019-2020): Steering
Recall 21V241000 · Apr 6, 2021 · Daimler Vans USA, LLC
4,444
vehicles affected
4,444
vehicles affected
Facts
- Recall number
- 21V241000
- Date
- Apr 6, 2021
- Maker
- Daimler Vans USA, LLC
- Units affected
- 4,444
- Kind
- Vehicles
- Component
- Steering > Hydraulic power assist > Hose, piping, and connections
- Model years
- 2019-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
What can happen
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
Vehicles covered
10 models, 18 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2019-2020 |
| Freightliner | Sprinter 2500 | 2019-2020 |
| Freightliner | Sprinter 3500 | 2019-2020 |
| Freightliner | Sprinter 4500 | 2019-2020 |
| Freightliner | Sprinter (VS30) | 2019 |
| Mercedes-Benz | Sprinter 1500 | 2019-2020 |
| Mercedes-Benz | Sprinter 2500 | 2019-2020 |
| Mercedes-Benz | Sprinter 3500 | 2019-2020 |
| Mercedes-Benz | Sprinter 4500 | 2019-2020 |
| Mercedes-Benz | Sprinter (VS30) | 2019 |
Related pages
Questions and answers
Which vehicles are in recall 21V241000?
10 models: Freightliner Sprinter 1500 (2019-2020), Freightliner Sprinter 2500 (2019-2020), Freightliner Sprinter 3500 (2019-2020) and 7 more, about 4,444 vehicles in all.
What is the fix for recall 21V241000?
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
What can happen?
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.