Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 and 4 more (2019): Steering
Recall 20V110000 · Feb 25, 2020 · Daimler Vans USA, LLC
25
vehicles affected
25
vehicles affected
Facts
- Recall number
- 20V110000
- Date
- Feb 25, 2020
- Maker
- Daimler Vans USA, LLC
- Units affected
- 25
- Kind
- Vehicles
- Component
- Steering > Column
- Model years
- 2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
What can happen
If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
Vehicles covered
8 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2019 |
| Freightliner | Sprinter 2500 | 2019 |
| Freightliner | Sprinter 3500 | 2019 |
| Freightliner | Sprinter 4500 | 2019 |
| Mercedes-Benz | Sprinter 1500 | 2019 |
| Mercedes-Benz | Sprinter 2500 | 2019 |
| Mercedes-Benz | Sprinter 3500 | 2019 |
| Mercedes-Benz | Sprinter 4500 | 2019 |
Related pages
Questions and answers
Which vehicles are in recall 20V110000?
8 models: Freightliner Sprinter 1500 (2019), Freightliner Sprinter 2500 (2019), Freightliner Sprinter 3500 (2019) and 5 more, about 25 vehicles in all.
What is the fix for recall 20V110000?
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
What can happen?
If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.