Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 and 4 more (2019): Structure
Recall 19V716000 · Oct 8, 2019 · Daimler Vans USA, LLC
153
vehicles affected
153
vehicles affected
Facts
- Recall number
- 19V716000
- Date
- Oct 8, 2019
- Maker
- Daimler Vans USA, LLC
- Units affected
- 153
- Kind
- Vehicles
- Component
- Structure > Body > Door
- Model years
- 2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
What can happen
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.
Vehicles covered
8 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2019 |
| Freightliner | Sprinter 2500 | 2019 |
| Freightliner | Sprinter 3500 | 2019 |
| Freightliner | Sprinter 4500 | 2019 |
| Mercedes-Benz | Sprinter 1500 | 2019 |
| Mercedes-Benz | Sprinter 2500 | 2019 |
| Mercedes-Benz | Sprinter 3500 | 2019 |
| Mercedes-Benz | Sprinter 4500 | 2019 |
Related pages
Questions and answers
Which vehicles are in recall 19V716000?
8 models: Freightliner Sprinter 1500 (2019), Freightliner Sprinter 2500 (2019), Freightliner Sprinter 3500 (2019) and 5 more, about 153 vehicles in all.
What is the fix for recall 19V716000?
DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service.
What can happen?
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.