MERCEDES-BENZ Metris (2016-2020): Electrical system
Recall 19V715000 · Oct 8, 2019 · Daimler Vans USA, LLC
15,160
vehicles affected
15,160
vehicles affected
Facts
- Recall number
- 19V715000
- Date
- Oct 8, 2019
- Maker
- Daimler Vans USA, LLC
- Units affected
- 15,160
- Kind
- Vehicles
- Component
- Electrical system > 12v/24v/48v battery
- Model years
- 2016-2020
- Started by
- The maker
- Hazard
- Fire
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
What can happen
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Vehicles covered
1 model, 5 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Metris | 2016-2020 |
Related pages
Questions and answers
Which vehicles are in recall 19V715000?
1 model: Mercedes-Benz Metris (2016-2020), about 15,160 vehicles in all.
What is the fix for recall 19V715000?
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is.
What can happen?
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.