MERCEDES-BENZ Sprinter (VS30) (2019): Electronic stability control (esc)
Recall 21V360000 · May 17, 2021 · Daimler Vans USA, LLC
168
vehicles affected
168
vehicles affected
Facts
- Recall number
- 21V360000
- Date
- May 17, 2021
- Maker
- Daimler Vans USA, LLC
- Units affected
- 168
- Kind
- Vehicles
- Component
- Electronic stability control (esc) > Control module > Software
- Model years
- 2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
What can happen
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Sprinter (VS30) | 2019 |
Related pages
Questions and answers
Which vehicles are in recall 21V360000?
1 model: Mercedes-Benz Sprinter (VS30) (2019), about 168 vehicles in all.
What is the fix for recall 21V360000?
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
What can happen?
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.