Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 and 4 more (2019-2020): Electrical system
Recall 21V235000 · Apr 5, 2021 · Daimler Vans USA, LLC
1,285
vehicles affected
1,285
vehicles affected
Facts
- Recall number
- 21V235000
- Date
- Apr 5, 2021
- Maker
- Daimler Vans USA, LLC
- Units affected
- 1,285
- Kind
- Vehicles
- Component
- Electrical system > Instrument cluster/panel
- Model years
- 2019-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
What can happen
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Vehicles covered
8 models, 16 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2019-2020 |
| Freightliner | Sprinter 2500 | 2019-2020 |
| Freightliner | Sprinter 3500 | 2019-2020 |
| Freightliner | Sprinter 4500 | 2019-2020 |
| Mercedes-Benz | Sprinter 1500 | 2019-2020 |
| Mercedes-Benz | Sprinter 2500 | 2019-2020 |
| Mercedes-Benz | Sprinter 3500 | 2019-2020 |
| Mercedes-Benz | Sprinter 4500 | 2019-2020 |
Related pages
Questions and answers
Which vehicles are in recall 21V235000?
8 models: Freightliner Sprinter 1500 (2019-2020), Freightliner Sprinter 2500 (2019-2020), Freightliner Sprinter 3500 (2019-2020) and 5 more, about 1,285 vehicles in all.
What is the fix for recall 21V235000?
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
What can happen?
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.