MERCEDES-BENZ C300, C400 (2015): Steering
Recall 14V598000 · Sep 26, 2014 · Mercedes-Benz USA, LLC.
10,509
vehicles affected
10,509
vehicles affected
Facts
- Recall number
- 14V598000
- Date
- Sep 26, 2014
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 10,509
- Kind
- Vehicles
- Component
- Steering
- Model years
- 2015
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.
What can happen
If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.
The fix
Recall repairs are free of charge.
MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | C300 | 2015 |
| Mercedes-Benz | C400 | 2015 |
Related pages
Questions and answers
Which vehicles are in recall 14V598000?
2 models: Mercedes-Benz C300 (2015), Mercedes-Benz C400 (2015), about 10,509 vehicles in all.
What is the fix for recall 14V598000?
MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.
What can happen?
If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.