MERCEDES-BENZ C300 (2016): Steering
Recall 16V438000 · Jun 15, 2016 · Mercedes-Benz USA, LLC.
17
vehicles affected
17
vehicles affected
Facts
- Recall number
- 16V438000
- Date
- Jun 15, 2016
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 17
- Kind
- Vehicles
- Component
- Steering > Electric power assist system
- Model years
- 2016
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
What can happen
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | C300 | 2016 |
Related pages
Questions and answers
Which vehicles are in recall 16V438000?
1 model: Mercedes-Benz C300 (2016), about 17 vehicles in all.
What is the fix for recall 16V438000?
MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
What can happen?
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.