MERCEDES-BENZ C300, C400 (2015): Steering
Recall 15V845000 · Dec 16, 2015 · Mercedes-Benz USA, LLC.
28,452
vehicles affected
28,452
vehicles affected
Facts
- Recall number
- 15V845000
- Date
- Dec 16, 2015
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 28,452
- Kind
- Vehicles
- Component
- Steering > Electric power assist system
- Model years
- 2015
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
What can happen
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | C300 | 2015 |
| Mercedes-Benz | C400 | 2015 |
Related pages
Questions and answers
Which vehicles are in recall 15V845000?
2 models: Mercedes-Benz C300 (2015), Mercedes-Benz C400 (2015), about 28,452 vehicles in all.
What is the fix for recall 15V845000?
MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
What can happen?
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.