MERCEDES-BENZ Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 (2021): Electrical system
Recall 21V779000 · Oct 6, 2021 · Daimler Vans USA, LLC
38
vehicles affected
38
vehicles affected
Facts
- Recall number
- 21V779000
- Date
- Oct 6, 2021
- Maker
- Daimler Vans USA, LLC
- Units affected
- 38
- Kind
- Vehicles
- Component
- Electrical system > Wiring
- Model years
- 2021
- Started by
- The maker
- Hazard
- Fire
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
What can happen
An electrical short can increase the risk of a fire.
The fix
Recall repairs are free of charge.
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
Vehicles covered
4 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Sprinter 1500 | 2021 |
| Mercedes-Benz | Sprinter 2500 | 2021 |
| Mercedes-Benz | Sprinter 3500 | 2021 |
| Mercedes-Benz | Sprinter 4500 | 2021 |
Related pages
Questions and answers
Which vehicles are in recall 21V779000?
4 models: Mercedes-Benz Sprinter 1500 (2021), Mercedes-Benz Sprinter 2500 (2021), Mercedes-Benz Sprinter 3500 (2021) and 1 more, about 38 vehicles in all.
What is the fix for recall 21V779000?
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
What can happen?
An electrical short can increase the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.